Terms and Conditions

Terms of Service — kavro

Welcome to kavro! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

OVERVIEW

This website is operated by KAVRO. Throughout the site, the terms “we,” “us,” and “our” refer to KAVRO. KAVRO offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including those additional terms and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

By accessing any part of the site, you agree to these Terms. If you do not agree, you may not use the website or any related services.

Any new tools, features, or updates will also be subject to these Terms.

We may update or modify these Terms at any time by posting changes on our website. Continued use of the site implies acceptance of all changes.

SECTION 1 – ONLINE STORE TERMS

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services.

By agreeing to these Terms, you confirm you are the age of majority in your region or have provided consent for minors using the website.

You may not use our products for any illegal purpose or violate any law, including copyright laws. You must not transmit viruses or harmful code. Any breach results in immediate termination of services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service at any time.

Your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted.

You agree not to reproduce, copy, resell, or exploit any part of the Service without written permission.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not guarantee that the content on this site is accurate, complete, or current.

All material is provided for general information only.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without notice.

SECTION 5 – PRODUCTS OR SERVICES

We may modify or discontinue the Service at any time without notice.

Certain products may have limited quantities and are subject to our return policy.

Colours and images on product pages may not display accurately on all devices.

We may limit sales by region, person, or jurisdiction.

We cannot guarantee that products will meet your expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or cancel any order.
We may limit orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide accurate account information and keep it updated.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties.

Your use of third-party tools is at your own risk.

Future features or tools will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party content or websites.

Purchases made through third-party sites are at your own risk.

SECTION 9 – USER COMMENTS & SUBMISSIONS

Any suggestions, ideas, or content you submit may be used by us without restriction.

We may remove unlawful or inappropriate content.

You agree that your submissions do not violate third-party rights and do not contain harmful material.

SECTION 10 – PERSONAL INFORMATION

Your personal information submitted through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

We may correct errors or update information at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for:

  • unlawful purposes
  • violating laws
  • infringing intellectual property
  • harassment or abuse
  • submitting false information
  • uploading malware
  • collecting personal data
  • spamming or scraping
  • obscene or immoral purposes
  • interfering with the site’s security

We may terminate access for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure, or error-free Service.

We are not liable for any damages or losses resulting from your use of the website.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold us, our affiliates, employees, contractors, suppliers, and partners harmless from any claims arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision of these Terms is invalid, the remainder shall remain enforceable.

SECTION 16 – TERMINATION

You may terminate these Terms at any time by discontinuing use of the website.

We may terminate your access without notice if you violate any provision.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the complete agreement between you and us.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the United Kingdom.

SECTION 19 – GLOBAL SOURCING & BRAND SUBSTITUTION POLICY

At kavro, we work with a global network of suppliers to ensure fast and reliable fulfillment.

Due to demand or availability, the product you receive may differ in branding or packaging from what appears on the website.
However, the function and quality remain the same.

Important points:

  • Brand Variation: You may receive a different brand than shown on the product page. This is standard practice to maintain fast delivery.
  • No Returns for Brand Variation: Orders with brand or packaging differences are final and not eligible for returns or refunds.
  • Support: For questions, email info@kavro.co.uk

We maintain transparency and aim for full customer satisfaction.

SECTION 20 – CHANGES TO TERMS OF SERVICE

You can review the latest version of these Terms on this page.

Updates may be made at any time. Continued use of the website signifies acceptance.

Identity of Seller

UNIFAN HONG KONG LIMITED
A417, Leader Industrial Center,
23-25 Au Pui Wan Street,
Fotan, Hong Kong

Email: info@kavro.co.uk

Payments Collected By

MARUATI ECOMMERCE LIMITED
Unit 2A, 17/F Glenealy Tower
No.1 Glenealy, Central
Hong Kong

Contact Us

If you have any questions, please reach us at:

Store Name: kavro
Email: info@kavro.co.uk
Address: Unit 2A, 17/F Glenealy Tower No.1 Glenealy, Central, Hong Kong

Customer Support Hours:
Monday – Friday: 9:30 AM – 7:00 PM (GMT+1)
Saturday – Sunday: 9:30 AM – 2:00 PM (GMT+1)